Job Information
Stanley Black and Decker Key Account Specialist in Jebel Ali, United Arab Emirates
KEY RESULT AREAS
To create a demand for Professional power tools and related accessories by providing effective job-site solutions to customers (end-users).
To manage key accounts (end-users) and ensure enquiries generated are converted into orders by working with sales teams and distribution.
To conduct market research on new products and communicate the ‘voice of the customer’ back to Marketing/ product management teams.
To build a strategy to cover, penetrate, acquire and protect the business for Industrial product group in the target market.
To increase brand share with the customer (end-user).
CRITICAL INCIDENTS
Key account (end-user) planning – regular visits, build relationship and confidence with the end-user.
Identify needs of the end-user, propose and expedite the solution
Continuously update product knowledge and build competence in proposing effective solutions via demonstrations for end-user applications highlighting features benefits and advantages.
Ensure the marketing objectives are met by focusing on categories that increase brand share.
Product and safety training to end-user to support customers in driving higher productivity by correct usage of tools & accessories.
New product launches to the end-user.
Retention of Accounts (End-users)
Liaise with sales teams and dealers to ensure quotations and orders are expedited efficiently.
ACCOUNTABILITY
Achieve annual sell-out targets based on focus categories for the target market.
Achieve New product sell-out targets
Achieve new customer acquisition targets.
Communicate & Implement marketing campaigns to the end-user.
Key account (end-user) reports in the prescribed formats for review with managers.
Support Marketing events such as dealer/ end-user meets and road shows.
Maintain all products supplied for demonstration in good working condition at all times. A list of demonstration tools to be kept and updated periodically.
Maintain the demonstration truck in good working condition and clean at all times to ensure that the brand is always held in high esteem.
We Don’t Just Build The World, We Build Innovative Technology Too.
Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
Who We Are
We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.
What You’ll Also Get
Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
Learning & Development:
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.
Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.
For the builders and protectors, for the makers and explorers, for those shaping and reshaping our world through hard work and inspiration, Stanley Black & Decker provides the tools and innovative solutions you can trust to get the job done—and we have since 1843.
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